Who Runs This Site?

  • This Cleveland, Ohio consumer complaint and discussion site is operated by Joel Libava, an angry Cleveland Water Division customer, a resident of University Heights, and a franchise consultant. This site is probably not approved by any Water Division employee. Joel is not at all related to Ralph Nader, any of his rabid followers, or to any Water Division employees. And, Joel doesn't give up.

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Comments

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I feel the same as the above. My bill for October was over $200.00 total for both water and sewer combined when I have never paid more than $75.00 for the total bills. There are only 2 people living here and we are not using that much water in a weeks time even including the laundry.What are we taking up the slack for other customers, this is B.S..We are on a fixed budget and I was not pleased at the surprise amount I had to pay.

CC

Wanna hear a funny one. My neighbor who lives alone in a single family home received a water bill for $8,000.00 and that's for one quarter. HOW CAN THEY BE MAKING SUCH HUGE MISTAKES! Something needs to be done and I think the first step to be taken is to FIRE every single customer service rep at the Cleveland Division of Water. I truly believe the hold time is so long because they g on breaks in between each call answered.

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I understand that the water from a home Air conditioning unit is
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claire romeo

I feel the same as the above. My bill for October was over $200.00 total for both water and sewer combined when I have never paid more than $75.00 for the total bills. There are only 2 people living here and we are not using that much water in a weeks time even including the laundry.What are we taking up the slack for other customers, this is B.S..We are on a fixed budget and I was not pleased at the surprise amount I had to pay.

mary kurdila

I had the water dept send me a read-out of readings and billing since I moved in. The paperwork goes back to 2006 - when I wasn't even living there and it clearly shows how they randomly increase the usage during the summer but I also found it interesting that the meter readers id was the same for all these years. Meaning the same person came to my home each time a real read was done - I Think Not! I am in the process of analyzing all the information I got so that I can dispute my current $800+ bill for a house of 3 people that are gone 6 out of 7 days a week

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