NewsChannel 5 got involved in this, also;
"Thousands of people in the Cleveland area are facing huge bills for water they claim they didn't use.Water bills for more than $1,000 are arriving at local homes, putting a major strain on families already stressed by the economy, reported NewsChannel5's Duane Pohlman."
Read it on Twitter.
Share your experiences with the customer service department over at the City of Cleveland Water Division, below...
Anthony,
I don't mean to be a smart guy here, but they cannot even figure out their own billing system yet! I doubt if they have the capability you're talking about. Maybe in the future?
JL
Posted by: Joel Libava | 02/02/2010 at 12:10 PM
Is there any e-mail address for cleveland water that I can use to access my account at cleveland water so that I can check my payments and balances?
Anthony Guerra
aguerr53@aol.com
Posted by: Anthony Guerra | 02/02/2010 at 11:22 AM
I proved to the water company based on my own readings and their printed readings that my bill is incorrect but they are still billing me. I refuse to go down there and waste my time.
Posted by: mary | 12/15/2009 at 06:18 PM
Unreal..
It is pretty amazing that somehow, the bills keep coming in, every quarter.
They are wrong, but they are still coming in!
JL
Posted by: JL | 06/29/2009 at 12:56 PM
I read about this site in today's Plain Dealer and I definitely want to add my name to the list! Since moving to Broadview Heights in 2005, we have had no less than 4 different stupid and baseless issues with the Water Department! Recently, we have had three separate occassions where we receive a letter telling us they don't think our meter is working. AND, it is my responsibility to check the meters and CALL THEM TO TELL THEM THEY ARE WORKING! WHAT?!? You bill me every quarter, but you THINK it might be wrong, so you threaten to fine ME if I don't call you and tell you the meter IS working?? Unbelievable. FIX MY WATER BILL!!
Posted by: Kerry and Leanne Smith | 06/29/2009 at 08:53 AM
I know a man who stole water for 15 years at his business at 17827 Roseland rd in Cleveland and he just got caught. WHOOPS. Maybe he is a reason why everyones water bills are so high. Will this man be prosecuted for his theft? Is it ok to steal other utilities like electric or gas? Someone should see that this person pays for his crime against law abiding citizens.
Posted by: Mark C | 06/21/2009 at 01:38 PM